We are attempting to keep this page updated to keep you informed on changes that may affect our office and your visit.
The office is open! Please see the below policies and procedures.
OFFICE POLICIES AND PROCEDURES
–Illness: If you are experiencing any symptoms of illness (fever, chills, body aches, sore throat, cough, congestion) or have been ill in the past 14 days, please do not come to the office. Call your provider as soon as possible to determine the best way to address your concerns.
-Reducing exposure: We encourage you to continue to have Remote Visits if possible even after our reopening. If your concern does not include a need for hands-on work (physical exams, labs, blood draws, urine samples, physical medicine, minor surgery, etc) please consider having a remote visit.
-Mask use: We are asking patients and staff to wear a mask in the office for everyone’s protection. If you feel that you cannot do this, please contact the office with your concerns.
-Temperature check: It is not uncommon to have your temperature checked at a doctor’s office. We will be checking every patient’s temperature upon arrival. If your temperature is elevated, we may ask you to reschedule or may take extra safety precautions.
-Virtual Check-in: Please call the office upon arrival and remain outside the building. We will notify you when it is your time to enter the office. If no one answers, please leave a message and we will call you back as soon as possible. Phone: 503-974-4813
-Our Responsibilities: We are extending extra diligence with our office cleaning schedule and are minimizing the amount of people who enter the building. Office staff is being screened for illness upon entering the building. We have removed any shared items in the waiting area. We will continue to keep everyone’s health our first priority.
We are not performing any active COVID testing in the building. If you have symptoms and require testing, you must schedule a virtual visit with your provider to discuss your symptoms and organize a drive-up test. Please contact your provider for more details.
1. Conventional PCR Nasopharyngeal swab: This is the PCR test offered by Quest and LabCorp. The turnaround time is anywhere from 2-7 days. This is generally covered by insurance. It can detect the virus up to 4 days before symptoms develop, and as early as 5 days after exposure to the virus. It is also positive usually for the duration of the symptomatic illness.
2. Rapid Antigen Nasopharyngeal swab: This is an antigen test that reads results in 10 minutes. It is not covered by insurance and the cost is usually $100 (please check with your provider), but a superbill can be provided to submit to insurance for reimbursement. It is best for those who are testing within the first 5 days of symptoms. It may be negative if the symptoms have been present for over one week.
3. Antibody test: This is a blood test, which shows that you have had COVID and recovered. It is not for active symptoms. It is generally covered by insurance.